Privacy Policy
How Findable collects, uses, and protects your information.
Last updated: December 19, 2025
Findable respects your privacy. This policy explains what data we collect, how we use it, and your rights. If you use our website or platform, this policy applies.
Information We Collect
We collect only what is needed to operate the platform.
Personal information
- Name
- Email address
- Company name
- Account login details
Usage data
- Pages visited
- Features used
- API calls and usage volume
- IP address and browser type
Billing data
- Subscription status
- Payment method details are processed by our payment provider, not stored by Findable
How We Use Your Information
We use your data to:
- Provide and operate the platform
- Authenticate users
- Monitor usage and performance
- Improve features and reliability
- Communicate important product or account updates
- Comply with legal obligations
We do not sell your data.
AI and Data Processing
Findable processes prompts and brand-related queries to analyze visibility across AI platforms.
We do not use your data to train public AI models.
We only process data necessary to generate your reports.
Data Sharing
We may share data only with:
- Infrastructure providers (hosting, analytics, logging)
- Payment processors
- Legal authorities if required by law
All providers are bound by confidentiality and data protection obligations.
Data Retention
We keep your data only as long as needed to:
- Provide the service
- Meet legal and accounting requirements
You may request deletion of your account and associated data.
Security
We use industry-standard security measures including encryption, access controls, and monitoring.
No system is 100% secure, but we actively reduce risk.
Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Object to processing
Contact us to exercise these rights.
Cookies
We use essential cookies for authentication and platform functionality.
We do not use invasive tracking cookies.
Changes
We may update this policy. Material changes will be communicated.